FAQ

How to store loose tea leaves?

At room temperature. Store in a cool, dry place.

What is the recommended amount to use for each brew?

Refer to the product page for specified instructions.

How long does it take to ship my order?

Your order usually ships in 2-4 business days and will be delivered to you 5-7 business days after the order is shipped.

Do you ship overseas?

Currently, we do not ship internationally. But we're certainly working towards that goal!

Do you offer free shipping?

Yes! With a minimum purchase order of $60.

Can I cancel my order?

You can cancel your orders within 24 hours of purchase.

Can I refund, return or exchange your product?

No, all sales are final.